Customer Service Representative

Are you an organized and customer-focused professional? If so, keep reading. This is an exciting opportunity with a growing company! My client is an energy equipment and solutions firm in Duluth. They are seeking an organized customer service professional with great written communication skills to support with order entry. You will play a pivotal role in ensuring customers receive their orders correctly and in a timely manner. This role is 100% onsite in Duluth. Apply today if this sounds like it might be a fit and we'll be happy to share more.

salary: $60,000 - $65,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities
? Input customer orders and process them in software.
? Support customers with general inquiries on orders.
? Respond in a timely manner to adjustments, lead times, and order status.
? Answer any billing or invoicing questions.
? Uncover errors in the order entry system and resolve as necessary.
? Collaborate with internal stakeholders such as Sales, Operations, Logistics, and Planning.

Skills
? Customer Relationship Management
? Written Communication
? Organizational Skills
? Order Entry
Qualifications
? Years of experience: 3 years
? Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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