Customer Service Representative - Live Chat FULLY REMOTE

Employer Industry: Customer Service

Why Consider This Job Opportunity
? Opportunity for career advancement and growth within the organization
? Supportive and collaborative work environment
? Chance to make a positive impact on customer satisfaction
? Flexible scheduling options, including weekday and weekend shifts

What To Expect (Job Responsibilities)
? Handle incoming and outgoing customer calls, providing exceptional service
? Prepare account changes and troubleshoot customer issues
? Identify and act upon potential new sales opportunities
? Assist with customer retention efforts and collaborate with other departments
? Negotiate customer prices, service plan payments, and billing issues

What Is Required (Qualifications)
? High School Diploma or Equivalent
? 1-2 years in a customer-facing role; prior experience in a customer service setting
? Ability to work well in a fast-paced environment
? Excellent telephone skills
? Strong troubleshooting and negotiating skills

How To Stand Out (Preferred Qualifications)
? Experience in a customer service setting is advantageous
? Proficiency in computer skills

#CustomerService #CareerOpportunity #FlexibleScheduling #SalesOpportunities #CustomerSatisfaction

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