Customer Service Representative - Remote in EST, CST or MST

Employer Industry: Health Care Services

Why Consider This Job Opportunity...
? Salary up to $28.27 per hour
? Opportunity for career advancement and growth within the organization
? Comprehensive benefits package
? Paid virtual training provided
? Supportive and inclusive work environment
? Remote work flexibility within the Eastern, Central, or Mountain Time Zone

What To Expect (Job Responsibilities)
? Identify customer/family/caregiver needs and communicate services offered
? Schedule initial in-home clinical visits
? Maintain accurate records of customer interactions
? Display compassion and empathy in all interactions
? Adhere to HIPAA guidelines and regulations

What Is Required (Qualifications)
? High School Diploma/GED or equivalent work experience
? Must be 18 years of age or older
? Experience with Windows PC applications, including Microsoft Office
? Ability to work an 8-hour shift between the hours of 8:00 AM - 7:00 PM CST
? Reside within the Eastern, Central, or Mountain Time Zone

How To Stand Out (Preferred Qualifications)
? Experience working in the healthcare industry
? Experience in a customer retention-focused role

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