Customer Service Representative (Remote in Texas)

• *Overview:**
Chewy is revolutionizing the pet industry as one of the fastest-growing e-commerce retailers of all time. We are seeking a full-time, motivated Customer Service Representative to join our award-winning customer service organization. **Responsibilities:**? Engage directly with customers who contact us for a variety of topics...? Research and problem-solve to determine appropriate solutions for customers? Operate with understanding, utilizing active listening, patience, empathy, and kindness? Engage with teammates, your direct Manager, and other team members across many levels of the organization? Demonstrate excellent communication skills, ability to multi-task, and proficiency in using computers? *Qualifications:**? 2 years of customer service experience? Demonstrate excellent communication skills (written, verbal, and listening) in a written assessment? Ability to multi-task and perform well in a fast-paced environment? Proficiency in using computers, both for data entry and for rapid navigation through systems and the internet? Ability to adapt to change with the business needs of the company? Flexibility to shift schedule and work overtime as needed by the business unit? Must bring proven ability to maintain confidentiality and secure sensitive information? High school diploma or equivalent? Must be able to pass a background check? *Benefits:**? Starting wage is $15.50 / hour? Opportunities to learn and further develop your skills while working remotely? Empowered to become your best and encouraged to bring your perspectives to deliver on our mission? Ongoing training and development, resources, and opportunities to grow? Competitive wages, medical & dental insurance, 401k, plus more! * Ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day

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