Customer Service Representative - Remote, OK

Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
? Starting pay at $14.00/hr
? Opportunity for career advancement and growth within the organization
? Work remotely with specific requirements for a dedicated work area
? Comprehensive benefits package including medical, dental, vision insurance, and more
? Supportive work environment with a focus on making a positive impact on members' lives
What To Expect (Job Responsibilities)
? Receive and document customer concerns accurately and in a timely manner
? Follow company procedures and ensure accurate trip data input
? Refer unresolved customer grievances to designated departments for resolution
? Multitask effectively to extract necessary information from multiple systems
? Review and educate members on services and insurance coverage
What Is Required (Qualifications)
? High School Graduate or General Education Degree (GED)
? 0-2 years of related experience
? 6+ months contact center experience OR customer service experience
? Strong organization skills, written, and verbal communication skills
? Ability to type 35wpm or more
How To Stand Out (Preferred Qualifications)
? Proficiency in Microsoft Office Suite
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