Customer Service Representative ? Work From Home ( CVS Health REMOTE WORK)

Customer Service Representative ? Work From Home (CVS Health REMOTE WORK)

Job Summary

Join the team at CVS Health as a Customer Service Representative where you’ll have the opportunity to work remotely from the comfort of your home. This is a full-time position with a competitive salary starting at $15 per hour. Enjoy the flexibility of a work-from-home setup, a supportive work environment, and a comprehensive benefits package that includes health and dental insurance, paid training, paid vacations, and more.

Job Description

As a Customer Service Representative at CVS Health, you will play a pivotal role in ensuring the satisfaction and well-being of our customers. You will handle a variety of customer inquiries, provide information about our products and services, and help resolve any issues our customers may face.

In this role, you will be the front line of our company, providing exceptional service through phone, email, and chat. We are looking for compassionate individuals who are exceptional communicators and problem solvers, and who are dedicated to giving our customers a positive experience.

Responsibilities

– Responding to customer inquiries via phone, email, and chat

– Providing accurate information about products and services

– Resolving customer issues in a timely and effective manner

– Maintaining customer records by updating account information

– Handling and managing a high volume of inbound calls

– Accurately documenting customer interactions and transactions

– Working collaboratively with team members to meet department goals

Requirements

– High school diploma or equivalent

– Excellent communication skills, both verbal and written

– Strong problem-solving skills and attention to detail

– Ability to handle stressful situations professionally

– Basic computer proficiency and ability to learn new software

– Reliable internet connection and a quiet, dedicated workspace

– Customer service experience is a plus, but not required

Benefits

– Health and dental insurance

– Paid training

– Paid vacations and holidays

– Flexible schedule opportunities

– Employee discounts on CVS Health products

Educational Qualifications

– High school diploma or equivalent is required

Experience

– Previous customer service experience is preferred, but not mandatory as we provide comprehensive training

Company Overview

CVS Health is a leading healthcare innovation company with a simple and clear purpose: helping people on their path to better health. We are at the forefront of changing the healthcare landscape, with a commitment to providing high-quality healthcare products and services. As one of the largest pharmacy chains in the United States, CVS Health is committed to making healthcare accessible to everyone. Join us in our mission to make a difference in the lives of our customers every day.

Take the next step in your career with CVS Health and help us continue to build a healthier America. Apply today!

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