Customer Service Specialist – Full-Time

Job Summary

Job Type: Full-Time

Salary: $18-22 per hour

Working Hours: 40 hours/week

Company: Amazon

Location: California, USA

Benefits: Health, Dental, Vision Insurance, Paid Training, Paid Vacations, Retirement Plans

Job Description

As a Customer Service Specialist at Amazon, you will be the front line of our customer service, ensuring every customer has a positive experience. You will handle inquiries, provide product information, and solve issues efficiently. This full-time position offers comprehensive benefits and a supportive work environment.

Responsibilities

• Respond to customer inquiries via phone, email, and chat


• Identify and resolve customer issues promptly


• Provide detailed information about products and services


• Document all customer interactions and solutions


• Collaborate with other departments to ensure customer satisfaction

Requirements

• Excellent communication skills


• Strong problem-solving abilities


• Ability to multitask and manage time efficiently


• Friendly and professional demeanor

Educational Qualifications

• High school diploma or equivalent (required)


• Bachelor?s degree in Business, Communications, or related field (preferred)

Experience

• 1-2 years of customer service experience (preferred)


• Experience with CRM software (a plus)

Benefits

• Health, Dental, and Vision Insurance


• Paid Training


• Paid Vacations


• Retirement Plans

Company Overview

Amazon is a global leader in e-commerce and cloud computing. We are committed to providing an exceptional customer experience and unparalleled service. Our team is diverse, dynamic, and dedicated to innovation and excellence. Join us and be a part of a company that values your contributions and supports your growth.

Apply Job!