Customer Service Specialist
Description
Summary...
A Corky's Customer Support Specialist accepts the challenge of taking ownership in addressing all customer concerns, complaints, inquiries, and orders; keeping customer satisfaction in all decisions and behaviors. The duties could include, but not limited to answering phones, handling customer issues, providing helpful answers to catering and restaurant questions, building relationships with customers, taking orders over the phone and ringing in orders.
Responsibilities: ? Manage large amounts of inbound calls ? Follow communication 'scripts' provided when handling different topics and calls ? Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives ? Seize opportunities to up-sell products when they arise ? Build sustainable relationships and engage customers ? Taking restaurants orders as well as mail order calls ? Ringing orders into a POS system and mail orders into our mail order system
Requirements
Requirements: ? Previous experience in a customer support role ? Strong phone and verbal communication skills ? Customer focus and adaptability to different personality types ? Ability to multi-task, set priorities, and manage time effectively ? High school diploma ? Proficient in Microsoft Office
Job Type: part-time/variable hour
Experience:
? relevant: 1 year (preferred)
Shifts:
? Evening (required)
? Morning (required)
? Mid-day (required)
Working days:
? Friday (required)
? Saturday (required)
? Sunday (required)
Hours per week:
? variable
Schedule:
? Weekends required
? Holidays required
? Night shift required
Similar Remote Jobs
Customer Service Specialist
Posted on: 07-10-2024 00:00
Amazon Connect Developer
Posted on: 07-10-2024 00:00
Quality Assurance Technician
Posted on: 07-10-2024 00:00
Ruminant Vet Advisor
Posted on: 07-10-2024 00:00
Opinion Research Coordinator
Posted on: 07-10-2024 00:00
Data Entry Assistant
Posted on: 07-10-2024 00:00
Freelance Survey Taker
Posted on: 07-10-2024 00:00
Completing Online Offers
Posted on: 07-10-2024 00:00
Weekend Presentation Operator
Posted on: 07-10-2024 00:00
Remote Customer Manager
Posted on: 07-10-2024 00:00
Disney Data Entry Jobs (Remote-Career) - Work From Home Job
Posted on: 16-07-2024 18:42
Part-Time Sales Representative (Marketing)
Posted on: 31-01-2025 09:57
Executives Work from Home
Posted on: 24-01-2025 04:52
Entry Level Assembler
Posted on: 02-02-2025 00:00
Interpreter new york
Posted on: 16-07-2024 19:00
Work from Home Banking Credit Card Customer Servic
Posted on: 06-10-2024 00:00
Southwest Airlines Support Jobs On Phone, Email, Social Networking Sites ? Remote ? Philippines
Posted on: 25-09-2024 00:00
Work From Home Aetna Jobs $25/Hour ? mysmartpros
Posted on: 19-08-2024 00:00
Bank/Credit Union Contact Center Customer Service Representative (CCC)
Posted on: 25-10-2024 07:25
Manager, Product Management
Posted on: 27-08-2024 00:00