Customer Service Supporter – $21/Hour – Long Beach

Customer Service Supporter – $21/Hour – Long Beach

Job Summary

Join our dynamic team at Amazon, one of the top companies in the US offering exceptional customer service opportunities. We are looking for a dedicated Customer Service Supporter to join our Long Beach location. This full-time position offers a competitive salary of $21 per hour. As part of our team, you will enjoy a comprehensive benefits package that includes health and dental insurance, paid training, paid vacations, and more.

Job Description

As a Customer Service Supporter, you will be the first point of contact for our valued customers, addressing their inquiries, providing solutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and a passion for helping others.

Key Responsibilities

– Respond promptly to customer inquiries via phone, email, or chat.

– Resolve customer complaints and provide appropriate solutions.

– Maintain accurate records of customer interactions and transactions.

– Follow communication procedures, guidelines, and policies.

– Keep up-to-date with product knowledge and company updates.

Requirements

– High school diploma or equivalent.

– Proven customer support experience or experience as a client service representative.

– Strong phone contact handling skills and active listening.

– Familiarity with CRM systems and practices.

– Excellent communication and presentation skills.

– Ability to multi-task, prioritize, and manage time effectively.

Benefits

– Competitive salary of $21 per hour.

– Health and dental insurance.

– Paid training and ongoing development opportunities.

– Paid vacations and holidays.

– Employee discounts on Amazon products.

Educational Qualifications

– High school diploma or equivalent required.

– Additional qualifications in customer service or related fields are a plus.

Experience

– Minimum of 1-year experience in customer service or support roles preferred.

Company Overview

Amazon is a global leader in e-commerce and technology, committed to delivering an exceptional customer experience. We value innovation, dedication, and teamwork, and we provide our employees with the resources and support they need to excel in their roles. Join us and become part of a company that is making a difference in the lives of millions of customers worldwide.

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