Customer Support Jobs – Full-Time – Denver

Customer Support Jobs – Full-Time – Denver

Job Summary

Type: Full-Time

Salary: $20/hour

Working Hours: 40 hours/week

Company: Amazon

State Location: Colorado

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Plan

Description

Amazon, a global leader in e-commerce and technology, is seeking highly motivated and dedicated individuals to join our Customer Support team in Denver, Colorado. As a Customer Support Representative, you will play a crucial role in ensuring customer satisfaction and resolving inquiries in a timely and efficient manner. This is a full-time position offering competitive pay and comprehensive benefits.

Requirements

– High school diploma or equivalent

– Excellent verbal and written communication skills

– Strong problem-solving abilities

– Ability to work flexible hours, including weekends and holidays

– Proficiency in basic computer applications

– Previous customer service experience preferred but not required

Responsibilities

– Respond to customer inquiries via phone, email, and chat

– Resolve product or service problems by clarifying the customer’s complaint and determining the cause

– Provide accurate, valid, and complete information by using the right tools and resources

– Follow communication procedures, guidelines, and policies

– Keep records of customer interactions, process customer accounts, and file documents

– Take the extra mile to engage customers and ensure their satisfaction

Benefits

– Comprehensive health and dental insurance plans

– Paid training to ensure you have the tools needed for success

– Generous paid vacation and sick leave

– 401(k) plan with company matching

– Employee discounts on Amazon products and services

Educational Qualifications

– High school diploma or equivalent, with further education preferred

Experience

– Previous experience in a customer support role is beneficial but not a requirement. We provide thorough training to help you excel in your role.

Company Overview

Amazon is a global e-commerce and cloud computing company headquartered in Seattle, Washington. Founded in 1994, Amazon is dedicated to customer-centric innovation and aims to be the Earth’s most customer-centric company. With a diverse range of products and services, we are committed to offering our customers the best possible shopping experience. By joining our team, you will become part of a dynamic and fast-paced environment where your contributions are valued and recognized.

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