Customer Support Representative

Remote, USA Full-time Posted 2025-03-08

We need entrepreneurial people who want to learn new skills, help others, and solve problems. If you are looking for an opportunity with room to grow, come join us!?VIZpin is a fast-growing technology company that makes Access Contorl and Visitor Management solutions. You will get to talk to a lot of interesting people and ensure customers have an exceptional experience. ?
Here is most of what you will do:
? Manage customer onboarding process and activities
? Serve as first line of support for all customer issues
? Update and confirm all renewal opportunities
? Ship customer orders out weekly
? Support operations with product assembly and updates

This is a great position for you if you are someone that:
? Likes to learn new things
? Wants to help people
? Takes pride and ownership of doing things right
? Pays great attention to detail
? Has worked with Salesforce or a comparable CRM
? Likes a fast-paced environment
? Enjoys new challenges vs. everyday mundane

Qualifications
? Strong communication skills
? Experience in customer support and client services
? Ability to handle inbound and outbound calls
? Attention to detail

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:
? Health insurance

Application Question(s):
? What do you like most about VIZpin that prompted you to apply for this position?

Education:
? Bachelor's (Preferred)

Experience:
? Customer support: 1 year (Required)

Ability to Relocate:
? Lancaster, PA 17602: Relocate before starting work (Required)

Work Location: In person

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Customer Support Representative

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