Customer Support Representative – $21/Hour – Detroit

Customer Support Representative – $21/Hour – Detroit

Job Summary:

Type: Full-time

Salary: $21 per hour

Working Hours: 40 hours per week

Company: Amazon

State Location: Michigan

Amazon is seeking enthusiastic and dedicated individuals to join our customer support team in Detroit. Enjoy a competitive salary, comprehensive health and dental benefits, paid vacations, and training opportunities.

Job Description:

Our Customer Support Representatives are the first point of contact for customers seeking assistance with orders, products, services, and more. We?re looking for individuals who are passionate about helping others and can provide top-notch customer service with a friendly attitude and professional demeanor.

Responsibilities:

– Respond promptly to customer inquiries via phone, email, and chat.

– Resolve customer complaints and issues efficiently.

– Provide accurate information about products and services.

– Process orders, returns, and exchanges.

– Collaborate with other departments to ensure customer satisfaction.

– Maintain detailed records of customer interactions.

Requirements:

– High School Diploma or equivalent.

– Excellent communication skills, both written and verbal.

– Proficiency in using computers and navigating multiple systems.

– Strong problem-solving skills.

– Ability to work in a fast-paced environment and handle multiple tasks.

– Previous customer service experience is a plus but not required.

Benefits:

– Competitive salary of $21 per hour.

– Comprehensive health and dental insurance.

– Paid training programs to develop your skills.

– Generous paid vacation and personal days.

– Opportunities for career advancement within Amazon.

Educational Qualifications:

– High School Diploma or equivalent required.

Experience (If needed):

– Previous customer service experience is a plus but not required.

Company Overview:

Amazon is one of the world’s leading e-commerce companies, dedicated to providing exceptional service and a wide range of products to customers globally. We are committed to fostering a diverse and inclusive work environment and to offering opportunities for growth and development. If you are customer-focused and ready to make a difference, apply today to join our team in Detroit, Michigan.

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