Data Entry Clerk - Entry Level (Typist) - Remote | WFH

Are you detail-oriented and looking for an opportunity to work from home? We're seeking a Remote Data Entry Clerk to join our team! This entry-level position offers a chance to build your skills in data management, customer service, and travel coordination. If you're passionate about helping others and thrive in a remote work environment, we'd love to hear from you!

Key Responsibilities...

Data Entry and Record Management: Keep accurate records of bookings, payments, and customer interactions using our CRM system.

Schedule Appointments: Organize appointments and meetings for sales or service teams by contacting leads, managing calendars, and ensuring clear communication of meeting details.

Booking and Coordination: Assist clients with planning and booking travel arrangements, including flights, hotels, car rentals, and activities.

Customer Service: Deliver excellent customer service through phone, email, and chat, addressing inquiries, resolving issues, and ensuring client satisfaction.

Travel Advisory: Provide expert advice on destinations, travel arrangements, and travel insurance options to clients.

Problem Solving: Handle issues or concerns during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Qualifications

Experience: Previous experience in a customer service role or within the travel industry is preferred.

Skills: Strong verbal and written communication skills, excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.

Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.

Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.

Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate client needs and time zones.

Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits

Remote Work: Enjoy the flexibility of working from home within a supportive team environment.

Competitive Salary: Receive a salary commensurate with your experience, along with opportunities for performance-based incentives.

Professional Development: Access ongoing training and development opportunities within the travel industry.

Travel Perks: Take advantage of discounts on personal travel bookings and familiarization trips to enhance your product knowledge.

Employment Type: Full-Time

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