Delta (Remote Jobs) – Live Chat Agent – Work From Anywhere

Job Summary

Delta Airlines is seeking enthusiastic and dedicated individuals to join our team as Live Chat Agents. This is a remote job opportunity that allows you to work from anywhere in the United States. As a Live Chat Agent, you will be a vital part of our customer service team, providing top-notch assistance to our valued customers. This is a full-time position with a competitive salary and several benefits including health insurance, dental coverage, paid training, and paid vacations.

Job Type

Full-Time

Salary

$35,000 – $45,000 per year

Working Hours

Flexible, based on your time zone

Company

Delta Airlines

Location

Remote (USA Only)

Benefits

• Health Insurance


• Dental Coverage


• Paid Training


• Paid Vacations


• Employee Discounts on Flight Tickets

Job Description

As a Live Chat Agent at Delta Airlines, you will play an essential role in providing our customers with exceptional service. You will be responsible for addressing inquiries, resolving issues, and ensuring a smooth and enjoyable experience for our customers through our live chat platform. Your ability to communicate effectively, handle multiple tasks, and stay calm under pressure will be key to your success in this role. You will receive comprehensive training to familiarize you with our systems, policies, and procedures, enabling you to assist customers efficiently and accurately.

At Delta, we believe in fostering a supportive and inclusive work environment. We encourage professional growth and provide opportunities for advancement. This is more than a job; it’s a chance to be part of a team that values your contributions and supports your career aspirations.

Requirements

• High school diploma or equivalent


• Excellent written communication skills


• Strong problem-solving abilities


• Ability to multitask and manage time effectively


• Familiarity with computer systems and basic technology


• Customer service experience preferred but not required


• Ability to work flexible hours, including weekends and holidays

Responsibilities

• Respond to customer inquiries via live chat in a friendly and professional manner


• Resolve customer issues and complaints promptly and accurately


• Provide information about Delta Airlines products and services


• Assist customers with booking, cancellations, and modifications


• Document interactions and maintain accurate records


• Collaborate with other team members to improve customer service


• Stay updated on company policies, procedures, and promotions

Educational Qualifications

High school diploma or equivalent is required.

Experience

Previous experience in customer service is preferred but not required. Comprehensive training will be provided.

Company Overview

Delta Airlines is a global leader in the aviation industry, committed to connecting people and cultures across the world. With a rich history spanning over 90 years, Delta is dedicated to providing a world-class travel experience for our customers. We pride ourselves on our customer-centric approach and our commitment to innovation, safety, and sustainability. As an employee of Delta Airlines, you will be part of a diverse and inclusive team that values your contributions and encourages your professional growth. Join us and help shape the future of air travel.

Apply now and start your journey with Delta Airlines!

Apply Job!