Experienced Healthcare Collections Specialist (RCM) - Remote
Collections Specialist:Revenue Cycle Management (RCM)
Must reside in one of the states below prior to starting work with Vivo Infusion...
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, North Carolina, New Hampshire, New Jersey, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin, Wyoming
The Vivo Infusion team is focused on taking care of our patients and each other. We provide opportunities for growth and advancement as well as competitive benefits that support what matters most to you.
Location: RemoteCompensation: $23.00-26.50/hrBenefits Available:
? Medical, Dental, Life, Vision
? 401K with Match
? PTO
? Quarterly Bonus
? Wellness Reimbursement Program
? Employee Referral Program
? Tuition Reimbursement
Employment Type/FLSA Status:
? Non-Exempt
? Full-Time
? Monday-Friday | 8:00am-5:00pm
Reports To: Revenue Cycle Management Collections Manager Job Summary:
The Collection Specialist is responsible for timely follow-up with insurance payers on unpaid or underpaid claims. This position is also responsible for identifying and resolving claim issues adversely impacting the revenue cycle process and achieving resolution through coordination, reconciliation, and claim denial management.
Primary Job Responsibilities
Collections and Payments:
? Initiate collection follow-up of all unpaid or denied claims with the appropriate payors.
? Research, appeal and resolve claim rejections/denials with the appropriate payor.
? Review payments to ensure the accuracy of insurance payments and patient balances.
? Facilitate drug manufacturer copay assistance program for patient financial assistance.
? Respond to written Payor communications as indicated with appropriate action in timely manner.
? Communicate payment trends or insurance denials that impact revenue to management in a timely manner.
? Document in the practice management system all follow up and communication on a patient account in a consistent and concise format.
? Correspond with patients regarding their insurance and payment responsibilities.
? Maintain patient records and confidentiality via the electronic Medical Record System.
? Meet Specific Measurable Goals (SMGs)
? Performs other duties as assigned.
Qualifications
? High school graduate or equivalent
? Minimum 1-2 years of related prior work experience required, preferably in the healthcare industry. Proven competencies can take precedence over prior work experience.
? Proficient (intermediate level of application) with all Microsoft Office Products programs.
? Knowledge of insurance, accounting, medical billing, HIPAA, Medicare/Medicaid, medical abbreviations, and terminology, preferred.
? Ability to work effectively in a team environment and independently.
? Excellent interpersonal skills.
? Able to read, write, speak, understand, and satisfactorily communicate with others in English in person, over the phone and via email.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment & Physical Demands
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is frequently required to sit and infrequently required to stand, lift and/or move up to 25 pounds. While performing the duties of this job, the employee is required to sit, stand; walk and talk, and hear. Requires excellent visual dexterity and manual dexterity.
About Vivo Infusion, Llc
When your physician prescribes infusion therapy, you have a choice as to where to receive your care. At VIVO Infusion Centers, our patients can expect to receive their medication in a relaxing, comfortable and professional setting. We work with the doctor to provide a treatment plan designed especially for the patient. As an indication of the VIVO Infusion Centers dedication to quality and our patients, the Joint Commission (the nation's oldest and largest standards-setting and accrediting body in health care) issued their Gold Seal of Approval for Ambulatory Health Care Accreditation to all Infusion Centers. We want you at the heart of our company?s PRIDE and to help us bring our core values to life with Passion, Respect, Innovation, Dedication, and Excellence.
Recruitment Privacy Statement
Notice to All Applicants
Vivo Infusion posts all open positions to the Careers page of the company website: https://vivoinfusion.com/careers/
About
The Vivo Infusion Careers page is found underneath the ?About? tab on our website. Applicants will never be asked to provide personal identification information (e.g., SSN, Driver?s License, Passport) or financial information (e.g., Banking Information) as a part of the Application and Interview process. We may request:
? Contact details including your name, address, email address, phone number.
? Employment history including previous employers and job titles/positions.
? Background information including academic/professional qualifications, job qualifications, education, certifications or licenses, details included in your CV/r?um? transcripts, and employment references.
? Nominated references including their name, contact details, employer, and job role.
? Proof of your eligibility to work in the US.
? Desired salary.
PLEASE BE AWARE THAT THERE MAY BE FRAUDULENT ATTEMPTS TO OBTAIN YOUR PERSONAL AND/OR FINANCIAL INFORMATION. CHECK THE URL AND CONFIRM THAT YOU ARE CONNECTING DIRECTLY WITH @VIVOINFUSION.
https://vivoinfusion.com/careers
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