Facebook Virtual Assistant Customer Service Remote and Part-Time Jobs - Hiring Now

Facebook Virtual Assistant - Customer Service (Remote, Part-Time)

Position: Virtual Assistant - Customer Service

Location: Remote (USA)

Job Type: Part-Time

About Us

We are a dynamic and customer-focused company looking for a highly motivated and organized individual to join our team as a Facebook Virtual Assistant. In this role, you will help manage our Facebook account, engage with customers, and ensure top-notch service delivery.

Key Responsibilities

Respond promptly to customer inquiries and messages via Facebook.

Moderate comments and interactions on posts to ensure a positive community experience.

Assist in creating and scheduling posts, polls, and other engaging content.

Provide accurate information and resolve basic customer service issues.

Escalate complex issues to the appropriate department or supervisor.

Maintain customer data confidentiality and adhere to company policies.

Qualifications

Previous experience as a Virtual Assistant or in a Customer Service role is preferred.

Proficiency with Facebook business tools (Pages, Messenger, etc.).

Strong written communication skills with a professional tone.

Highly organized and detail-oriented.

Ability to multitask and manage time efficiently.

Familiarity with social media trends and customer engagement strategies.

What We Offer

Competitive hourly rate.

Flexible part-time hours.

Opportunity to work from home with a supportive and collaborative team.

Professional growth in the expanding field of social media management.

How to Apply

Interested candidates are encouraged to submit their resume and a brief cover letter explaining their experience and interest in this role. Please include examples of any prior social media work, if applicable.