Fedex Online Customer Service Jobs part-Time Remote – Apply Now

Job Summary

Company: FedEx

Job Type: Part-Time (Remote)

Salary: Competitive Hourly Rate

Working Hours: Under 4 hours per day

Flexible Schedule Opportunity

Remote Location

Benefits: Health, Dental, Paid Training, Paid Vacations, and more

Job Description

Are you looking to join a dynamic and fast-paced team from the comfort of your own home? FedEx is currently seeking motivated and customer-oriented individuals for our part-time, remote Online Customer Service positions. This role is perfect for those looking for a flexible schedule and a chance to work with a renowned company that values its employees.

As an Online Customer Service Representative, you will be the first point of contact for our valued customers, helping them with their inquiries, resolving their issues, and providing top-notch customer service. This role offers a unique opportunity to work in a supportive and collaborative virtual environment, with extensive training and development programs to help you succeed.

Requirements

1. High school diploma or equivalent

2. Strong communication skills, both written and verbal

3. Ability to work independently and in a team environment

4. Proficiency in basic computer applications and internet navigation

5. Previous customer service experience preferred but not mandatory

6. Reliable internet connection and a quiet workspace

7. Flexible availability to work various shifts, including evenings and weekends

Responsibilities

1. Responding to customer inquiries via email, chat, and phone in a timely manner

2. Resolving customer issues and complaints with professionalism and efficiency

3. Providing accurate information about FedEx products and services

4. Documenting customer interactions and maintaining detailed records

5. Collaborating with team members and supervisors to improve customer service processes

6. Participating in ongoing training and development programs

7. Adhering to all company policies and procedures

Benefits

– Competitive hourly rate

– Health and Dental Insurance

– Paid Training

– Paid Vacations

– Flexible working hours

– Opportunity for career growth and development

– Supportive and collaborative team environment

Educational Qualifications

– High school diploma or equivalent is required.

Experience

– Previous customer service experience is preferred but not mandatory.

Company Overview

FedEx is a global leader in transportation, e-commerce, and business services, known for its dedication to customer satisfaction and innovation. With a vast network spanning over 220 countries and territories, we connect people and possibilities around the world. At FedEx, our employees are our greatest asset, and we are committed to fostering a diverse and inclusive work environment that encourages growth and creativity. Join us and be a part of a company that values its people and offers opportunities for career advancement and personal development.

If you are ready to take on this exciting challenge, apply now to become a part of the FedEx family. We look forward to welcoming you to our team!

Apply Job!