Full-Time Customer Service Agent – Entry Level

Full-Time Customer Service Agent – Entry Level

**Job Summary:**

– **Job Type:** Full-Time

– **Salary:** $30,000 – $35,000 per year

– **Working Hours:** 40 hours per week

– **Company:** Amazon

– **Location:** Arizona

**Benefits:**

– Health Insurance

– Dental Insurance

– Paid Training

– Paid Vacations

– 401(k) with company match

– Employee Discounts

Description

We are looking for enthusiastic and motivated individuals to join our customer service team at Amazon. As an Entry-Level Customer Service Agent, you will be the first point of contact for our customers, providing top-notch service and support. This is a fantastic opportunity to start your career with one of the most renowned companies in the world.

Requirements

– High school diploma or equivalent

– Excellent communication skills

– Basic computer skills

– Ability to handle stressful situations calmly and effectively

– Willingness to work flexible hours, including evenings and weekends

Responsibilities

– Answer incoming customer inquiries via phone, email, and chat

– Provide accurate information regarding products and services

– Resolve customer issues in a timely and efficient manner

– Document and update customer records based on interactions

– Follow up on customer interactions to ensure satisfaction

– Work collaboratively with team members to improve customer experience

Benefits

– Competitive salary

– Comprehensive health and dental insurance plans

– Paid training programs to ensure your success

– Generous paid vacation and holidays

– Retirement savings plan with company match

– Opportunities for career advancement

Educational Qualifications

– High school diploma or equivalent required

Experience

– No prior experience required; on-the-job training provided

Company Overview

Amazon is a global leader in e-commerce, cloud computing, and digital streaming, known for its customer-centric approach and innovation. We pride ourselves on delivering exceptional service and value to our millions of customers worldwide. Join our team and be part of a company that believes in fostering growth and providing opportunities for advancement.

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