High Paying Customer Service Agent [$20/Hour] – Cary

High Paying Customer Service Agent [$20/Hour] – Cary

Job Summary:

Join a dynamic team as a Customer Service Agent at Amazon in Cary, North Carolina. This full-time position offers a competitive pay rate of $20 per hour. Working hours are flexible and may require weekends. Benefits include health insurance, dental coverage, paid training, and paid vacations.

Job Description:

As a Customer Service Agent, you will be the frontline support for our valued customers, ensuring they have a seamless experience. You will handle inquiries, solve problems, and provide information about our services. This role requires excellent communication skills and the ability to work efficiently in a fast-paced environment.

Requirements:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Ability to handle high call volumes and stressful situations
• Basic computer skills
• Strong problem-solving skills

Responsibilities:

• Answer incoming customer calls and emails
• Resolve customer issues in a timely manner
• Document customer interactions and transactions
• Provide information about products and services
• Follow up on customer inquiries

Benefits:

• Health insurance
• Dental coverage
• Paid training
• Paid vacations
• Retirement savings plan
• Employee discounts

Educational Qualifications:

• High school diploma or GED is required
• Associate or Bachelor?s degree is a plus

Experience:

• Previous customer service experience is preferred but not required

Company Overview:

Amazon is a global leader in e-commerce and technology services, committed to providing exceptional customer experiences. With a focus on innovation and efficiency, Amazon continues to expand its services and offerings, making it one of the most dynamic and diverse companies to work for in the United States. Join us and be a part of a team that values hard work, dedication, and the passion for delivering outstanding service.

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