Level 3 IT Tech Support ??

Level 3 IT Tech Support ?? Salary: 55,000 - 75,000 USD per year

At Morris Business Solutions we are looking for a Support engineer...

??? Our tech stack:
Active Directory, Support, MS Teams, Office 365, SQL, Security, VPN

?? Rquirements:
• 5 years minimum experience in an IT field
• Experience with installation, configuration, and monitoring of small networks and firewalls
• Experience with MSP
• Experience supporting users with Office 365 applications (including MS Teams)
• Can take detailed notes and reports on clients
• Ability to handle multiple tasks in rapid succession
• Strong attention to accuracy and detail with troubleshooting and problem-solving skills
• Experience working with active directory, VPN, and SQL servers is preferred
• IT-related Associates or Bachelor?s Degree, or comparable experience
• Experienced with FM Audit, Connectwise, or IT ticketing software
• Experience writing SOPs
• Experience with IP Phones

?????????? Your responsibilities are:
• Handle numerous higher level technical issues for the company and clients
• Be based out of Duncan, South Carolina with 10% travel in SC/NC
• Not a remote position ? must be worked on-site
• Support career growth with advanced tools
• Provide full technology solutions for businesses in North and South Carolina
• Treat all employees as family

View this job and over 500 other transparent jobs with salaries (??????) & tech stacks (???) on DevITjobs

Category: Support Developer / Engineer
Location address: Beechwood Drive 4220, Greensboro, United States

Salary: 55,000 - 75,000 USD per year

Benefits & perks that we offer:

Morris Business Solutions - More about us and the role:We are seeking a full-time motivated individual to be a part of the Morris Business IT Team. As our Level 3 IT Tech Support, you will handle numerous higher level technical issues for our company and our clients. We will support your career growth with advanced tools. This position is based out of Duncan, South Carolina with 10% travel in SC/NC. NOTE: This is Not a remote position ? this must be worked on-site.Morris Business Solutions offers full technology solutions for businesses covering North and South Carolina. We help businesses with computers, servers, cyber security, telephones, copiers, faxes, printers and other technology solutions. As a family-run business we treat all our employees like family and can?t wait to grow our qualified team.Why work for Morris Business Solutions:
• Supportive and motivational team with a family-style environment
• Competitive benefits including a 401K with company match
• Generous bonus and raises based on performance
• We are a growing company with plenty of room for career growth
• All-inclusive annual trip for top employees

Compensation and benefits:
• Medical
• Dental
• Vision
• Life Insurance
• Disability
• 401K with company match
• Company-paid Life Insurance
• Paid Time Off plus Paid Holidays
• Yearly Raises
• Employee Assistance Programs
• Training and Development Opportunities
• Presidents Club Trip for highest-rated employees. Past trips have included Paris, St. Lucia, Bahamas, Hawaii, Jamaica, Greece, Canary Islands, and Key West. #WorkwolfSponsored

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