Live Chat Assistant

Job Description:

Penske Automotive Group is seeking a reliable and energetic Live Chat Assistant to join our team in San Jose, California. As a part-time Associate Level position, the Live Chat Assistant will be responsible for providing exceptional customer service through online chat support. The ideal candidate will have at least 4 years of experience in a customer service role and possess... excellent communication and presentation skills.

Responsibilities:
• Engage with customers in real-time through online chat to provide information, answer questions, and resolve issues
• Assist customers with product inquiries, pricing, and availability
• Maintain a positive and professional attitude while interacting with customers
• Collaborate with other team members to ensure a seamless customer experience
• Keep accurate records of customer interactions and transactions
• Stay up-to-date on product knowledge and company policies

Requirements:
• 4 years of experience in a customer service role
• Excellent communication and presentation skills
• Reliable and energetic personality traits
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in typing and using online chat platforms
• High school diploma or equivalent

Benefits:
• Relocation allowance for eligible candidates
• Gym membership
• Medical coverage

Working Environment:
At Penske Automotive Group, we believe in giving back to the community through corporate social responsibility initiatives. As a Live Chat Assistant, you will have the opportunity to contribute to our efforts to make a positive impact on society.

Deadline to Apply: September 13, 2024

Equal Opportunity Statement:
Penske Automotive Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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