Live Chat Assistant - Remote Work

Job Description:

Pacific Life is seeking a motivated and adaptable Live Chat Assistant to join our team on a part-time basis. This position will be remote, allowing you to work from the comfort of your own home in Phoenix, Arizona. As an Entry Level Live Chat Assistant, you will be responsible for providing excellent customer service and support through live chat interactions with our... clients.

Responsibilities:
• Engage with customers in real-time through live chat to provide assistance and answer any questions they may have
• Resolve customer inquiries and issues in a timely and professional manner
• Maintain a positive and helpful attitude while interacting with customers
• Collaborate with team members to ensure a seamless customer experience
• Keep accurate records of customer interactions and transactions
• Stay up-to-date on product knowledge and company policies to provide accurate information to customers

Requirements:
• Strong communication skills and the ability to multitask
• Driven and adaptable personality traits
• Creativity and adaptability in problem-solving
• Ability to work independently and as part of a team
• Basic computer skills and proficiency in typing
• High school diploma or equivalent
• No prior experience required

Benefits:
• Relocation allowance for eligible candidates
• Company-provided equipment for remote work
• Travel and spending expenses covered
• Opportunities for personal and professional growth through ongoing learning and development

Equal Opportunity Statement:
Pacific Life is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.

Deadline to apply: September 7, 2024

If you are a motivated individual with a passion for customer service and are looking to start your career in a dynamic and supportive environment, we encourage you to apply for the position of Live Chat Assistant at Pacific Life. Join us in providing exceptional service to our valued customers while growing professionally and personally.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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