Loss Prevention Market Manager

Title:
Loss Prevention Market Manager...
Category:
Loss Prevention & Asset Protection
Employment Type:
Full-Time
Location:
CO - Boulder - Crossroads Commons - 2333
Location Type: retail
Job Location:
Boulder, Colorado 80301
Job Summary:
Barnes & Noble is the worlds largest retail bookseller and the leading retailer of content, digital media and educational products. We operate over 600 Barnes & Noble bookstores in 50 states and one of the webs premier e-commerce sites, Our Nook Digital business offers a lineup of popular NOOK tablets and eReaders and an expansive collection of digital reading content through the NOOK store.
Were proud to be an industry leader, consistently recognized for excellence in quality and customer service in our stores and online at
As a Loss Prevention Market Manager (LPMM), you collaborate with your assigned stores ensuring a safe and secure environment by identifying safety issues, assessing risks and empowering the stores to make the appropriate changes. You partner to develop, implement and manage company inventory shrink initiatives that will reduce shrink and enhance the financial performance of the stores. You support the annual physical inventory of the stores ensuring the integrity of the inventory.
You analyze data with the goal of identifying issues and trends as they relate to both internal and external theft. An LPMM proactively partners with the stores through regular store visits and reporting and by providing enhanced training on LP initiatives when needed. You lead a team of market investigators and leverage their expertise across the market to ensure successful day-to-day programs and implementation of key initiatives.
You quickly adapt to changing situations and provide clear communication to support store teams.
An employee in this position can expect an annual starting rate between $90 and $100k depending on experience, seniority, geographic location and other factors permitted by law.
Benefits:
Part- time less than 20 hours per week:
Sick pay, Employee Discount Part-time 20 - 29.99 per week:
Sick Pay, Employee Discount, Vacation, Personal Days and Company Holidays, 401(k) Full Time 30+ hours per week:
Sick Pay, Employee Discount, Vacation, Personal Days and Company Holidays, 401(k), Health Benefits, Disability, Life Insurance, Transit, Tuition Reimbursement.
This job will remain posted for 30 days or until the position is filled at which time it will be removed from our careers site:
What You Do :
Manage and ensure all physical security standards are in place and communicate any risk exposures to Home Office Loss Prevention partners.
During in-store and/or virtual visits, actively walk the sales floor to identify merchandise protection opportunities and to ensure the sales floor is safe and free from hazards. If needed, coach bookselling team in the moment regarding these areas.
Manage the execution and ongoing maintenance of the shrink reduction and LP awareness programs and measure results.
Investigate and help resolve inventory integrity issues by working with business partners for appropriate resolution.

Manage data analytics for your assigned stores by regularly analyzing and reviewing trends and providing recommendations to prevent future incidents.

Assess compliance with Loss Prevention programs and identify areas of potential risk and gaps between actual performance and company standards.

Advise and manage all Loss Prevention issues by partnering with field management to determine impact, resolution and preventive measures on all shrink and quality of life issues.

Tailor and manage Loss Prevention programs for the market and train, educate and motivate store teams on safety, shrinkage reduction and all other Loss Prevention procedures.

Develop excellent market investigators, providing them with motivation, feedback, development and realistic goals that align with the needs of the stores.

Write and review incident summaries and investigative reports that are timely, concise and accurate.

Respectively, manage internal and external investigations, including apprehending shoplifters and interviewing employees.

Ensure that the Loss Prevention programs align/support our five bookstore principles (i.e., Presentation, Commerciality, Section Detail, Localization & Sense of Theater).

Manage the preparation, execution and reconciliation of the physical inventory process and provide oversight and guidance to respective stores.

Manage all health and safety issues by partnering appropriately and escalating when needed.

Use remote working technology (Teams, Outlook 365, etc.) and select travel to support the above.

Knowledge&

Experience:

Minimum High-school degree, prefer Bachelors degree with related work experience, including a minimum of eight years of retail Loss Prevention, with at least 2 years in a multi-unit environment.

Ability to collaborate effectively with cross-functional teams.

Ability to influence and manage teams without having direct management responsibilities in certain areas.?

Apply Job!