Medical Assistant (Fully Remote)

Length of time: 90 days

Location or remote: Remote...

Hours/Days: Monday through Friday - 7am - 8pm EST. 40 hours a week within this timeframe.
? Need Google Workspace experience*

Interview process - Hiring Manager then Panel; language and other potential assessments

Any must haves on skill set or certifications & licenses:
? Medical Assistant certification of completion
? Excellent time management skills and ability to multitask and prioritize work
? Knowledge of medical office management systems and procedures
? Excellent written and verbal communication skills
? Internet speeds must be above 25 Mbps at home
? Must be able to comply with all work from home policies, such as having a quiet, private dedicated workspace.
? At least 1 year of experience working as a Medical Assistant in an ambulatory setting
? Must be proficient in Google Workspace; experience using Adobe, Slack, Docusign a plus.

• Provide live video virtual check in and check out support for patients

• Provide live phone and messaging support for patients.

• Provide support for your Care Team, including Virtual MDs, Advanced Practitioners and Registered Nurses

• Be proactive in planning for each patient's medical needs from initial outreach to solution

• Build trust and relationships with patients by setting clear expectations and following up with action

• Assist with the order process, including sending requisition forms, and coordinating referrals

• Close the loop with providers after referrals are made, including collecting patient notes from providers

• Schedule appointments with patients for follow up care

• Call providers and facilities to clarify information and help solve complex cases

• Coordinate with internal departments to facilitate patient care

• Coordinate with external providers and facilities to ensure patient needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors)

• Be an active participant with camera on, during team meetings, huddles and rounds

• Empower our patients to be proactive in their own healthcare

• Perform all other tasks or additional responsibilities as necessary

This is a remote role, you are able to work remotely in one of the following states:

ALABAMA

ARIZONA

COLORADO

CONNECTICUT

DISTRICT OF COLUMBIA

FLORIDA

GEORGIA

ILLINOIS

IOWA

KENTUCKY

MARYLAND

MASSACHUSETTS

MICHIGAN

NEW HAMPSHIRE

NEW JERSEY

NEW MEXICO

NEW YORK

NORTH CAROLINA

OHIO

OREGON

PENNSYLVANIA

RHODE ISLAND

TENNESSEE

TEXAS

UTAH

VIRGINIA

WASHINGTON

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