Onboarding SME (Remote)

Remote, USA Full-time Posted 2025-03-08

Title: Onboarding SME
Location: San Antonio, TX (Remote)
Clearance: US Citizen (Secret Eligible)

About this role:
? Rackner is seeking a Onboarding SME who will onboard and support product teams across the DoD as they leverage the Platform One tech stack to continuously develop and deploy code to multiple security environments. .
? Platform One is a DoD enterprise service capability intended to make the DoD DevSecOps initiative a reality by leveraging industry best practices, open-source software such as Kubernetes and containers, and commercial solutions to instantiate CI/CD pipelines at various classification levels.
? Rackner is working with the Platform One program to support these initiatives and provide technical services and expertise for the program's success.

We are seeking professionals with:
? Excellent customer management experience
? Solid software implementation skills
? Collaborates well with both internal and customer teams
? Demonstrated leadership of solutions and successful implementation for the onboarding process
? Experienced in the onboarding process with teams that execute training and integrations
? Bachelor's or Master's Degree in Computer Science or related IT field
? Excellent presentation skills and ability to work well with multiple teams

Who We Are:
? Rackner is a software consultancy that builds cloud-native solutions for startups, enterprises, and the public sector.
? We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises.
? Each of us enable digital transformation for large organizations through the newest in distributed technologies as we are laser focused on end-to-end application development, DevSecOps, AI/ML and systems architecture and our methodology focuses on cloud-first and cost-effective innovation.
? Our customers hail from a diverse, ever-growing list of industries.

Who We Are:
? Rackner is a software consultancy that builds cloud-native solutions for startups, enterprises, and the public sector.
? We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises.
? Each of us enable digital transformation for large organizations through the newest in distributed technologies as we are laser focused on end-to-end application development, DevSecOps, AI/ML and systems architecture and our methodology focuses on cloud-first and cost-effective innovation.
? Our customers hail from a diverse, ever-growing list of industries.

Benefits/Additional Info:

Rackner embraces and promotes employee development and training and covers the cost of certifications relevant to a position and the technologies/services provided . Fitness/Gym membership eligibility, weekly pay schedule and employee swag, snacks & events are offered as well!
? 401K with 100% matching up to 6%
? Highly competitive PTO
? Great health insurance with large network of providers
? Medical/Dental/Vision
? Life Insurance, and short & long term disability
? Industry-Leading Weekly Pay Schedule
? Home office & equipment plan

#onboarding #customerexperience #userexperience #customermanagement #Platformone #airforce #Cloud

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