Online Client Relations Assistant

Job Description:

We are looking for a motivated and detail-oriented Online Client Relations Assistant to join our team at DoorDash in Austin, Texas. As an Online Client Relations Assistant, you will be responsible for providing excellent customer service to our online clients and ensuring their needs are met in a timely and efficient manner. This is an entry-level position with no prior... experience required, making it a great opportunity for individuals looking to start their career in client relations.

Responsibilities:
• Respond to online client inquiries and resolve any issues or concerns in a professional and timely manner
• Assist clients with placing orders, tracking deliveries, and providing general information about our services
• Maintain accurate records of client interactions and transactions
• Collaborate with other team members to ensure a seamless client experience
• Stay up-to-date on company policies, products, and services to provide accurate information to clients
• Identify opportunities to improve client satisfaction and retention

Requirements:
• Strong communication skills, both written and verbal
• Ability to work in a fast-paced environment and multitask effectively
• Resilient and confident in handling challenging situations
• Excellent planning and organizational skills
• Ability to work well in a team and cooperate with others
• High school diploma or equivalent
• Must be eligible to work in the US

Benefits:
• Paid Time Off (PTO)
• Paid overtime
• Remote work flexibility

Working Environment:
At DoorDash, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. As an Online Client Relations Assistant, you will have the opportunity to grow and develop your skills in a dynamic and supportive work environment.

Equal Opportunity Statement:
DoorDash is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, gender, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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