Operations Support Analyst

Remote, USA Full-time Posted 2025-03-08

**Job Title: Operations Support Analyst**

**Location:** Remote

**Company:** Disney

**Job Type:** Full-time

**Salary:** Commensurate with experience

**Working Hours:** Standard corporate hours (40 hours per week)

**Benefits:** Health insurance, dental coverage, vision care, paid training, paid vacations, company discounts, 401(k) with company match

**Job Summary:**

Disney, a global leader in entertainment and innovative storytelling, is seeking a dedicated and detail-oriented Operations Support Analyst to join our dynamic team. This full-time remote position invites a highly organized and proactive professional to contribute to our operational excellence, ensuring smooth and efficient business processes. The role offers a competitive salary, comprehensive health benefits, generous paid time off, and the unique opportunity to grow within one of the most cherished brands in the world.

**Job Description:**

As an Operations Support Analyst at Disney, you will play a crucial role in supporting our operational infrastructure across various departments. You will be tasked with analyzing current operational processes, identifying inefficiencies, and recommending improvements. By leveraging your analytical skills and understanding of business operations, you will help enhance productivity and ensure that our business units are running at peak efficiency.

Key responsibilities include:

– Conducting detailed analyses of workflows, data management, and cross-departmental processes.

– Developing and implementing strategies that optimize operational efficiency.

– Collaborating with IT departments to facilitate the integration of new technology systems that support business operations.

– Preparing reports for senior management that clearly illustrate research findings and analysis.

– Monitoring project progress, including tracking metrics, handling project issues, and ensuring smooth implementation of changes.

– Serving as a liaison between departments to promote seamless communication and cohesive strategy implementation.

– Providing ongoing support and training to team members regarding new systems, processes, and technologies.

**Requirements:**

– Bachelor? degree in Business Administration, Operations Management, or a related field.

– Minimum of 3 years of experience in operations, business analysis, or a similar role.

– Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

– Excellent analytical, problem-solving, and decision-making skills.

– Demonstrated ability to work effectively in a remote setting.

– Exceptional communication and interpersonal skills.

– Proven track record of managing projects and meeting deadlines.

**Responsibilities:**

1. Analyze existing operations and propose efficiency improvements.

2. Prepare detailed reports and present findings to senior management.

3. Collaborate with IT to integrate and streamline technology solutions.

4. Manage timelines and project milestones to ensure timely completion of projects.

5. Facilitate training sessions and workshops for new processes and systems.

6. Act as a point of contact for inter-departmental communications to ensure alignment on projects.

7. Continuously evaluate business practices to uphold Disney? standards of operational excellence.

**Educational Qualifications:**

– A minimum of a Bachelor? degree in Business Administration, Operations Management, or closely related field is required.

**Experience:**

– At least 3 years of relevant experience in operations or business analysis, preferably in a large-scale or multinational company.

**Company Overview:**

Disney is more than just a company. We are a leading diversified international family entertainment and media enterprise that includes five business segments: media networks, parks and resorts, studio entertainment, consumer products, and interactive media. Being part of Disney means being a part of a team where innovative ideas and creativity thrive, all while building magical experiences for people around the globe. Being part of Disney means you’re where stories come alive and dreams come true, both for our guests and our team.

Join Disney today and be part of our magical world, helping us to continue delivering exceptional experiences worldwide. Please submit your resume and a cover letter explaining why you would be a perfect fit for the Operations Support Analyst role. We look forward to hearing from you!

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