Part-Time Customer Service Executive [Flexible Hours] – Meridian

Job Summary

Job Type: Part-Time

Salary: $15 – $18 per hour

Working Hours: 2-4 hours per day

Company: Amazon

State Location: Texas

Benefits: Health, Dental, Paid Training, Paid Vacations, Employee Discounts

Job Description

Amazon is seeking a dedicated and customer-focused Part-Time Customer Service Executive to join our growing team in Texas. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, this could be a perfect fit for you. This role offers flexible working hours, making it an excellent opportunity for those looking to balance work and personal commitments.

Requirements

– High School Diploma or equivalent

– Previous customer service experience is preferred but not mandatory

– Excellent communication skills, both written and verbal

– Strong problem-solving abilities

– Ability to work independently and as part of a team

– Familiarity with CRM systems and practices

Responsibilities

– Handle customer inquiries and complaints via phone, email, and chat

– Provide accurate, valid, and complete information by using the right methods/tools

– Manage large amounts of incoming calls and emails

– Identify and assess customers? needs to achieve satisfaction

– Build sustainable relationships and trust with customer accounts through open and interactive communication

– Follow communication procedures, guidelines, and policies

– Go the extra mile to engage customers

Benefits

– Comprehensive Health and Dental insurance

– Paid Training and development programs

– Paid Vacations and holidays

– Employee discounts on Amazon products

– Flexible working hours to maintain work-life balance

Educational Qualifications

– High School Diploma or equivalent required

– Additional education in customer service or related field is a plus

Experience

– Previous experience in customer service or a related field is preferred but not required

– Experience with CRM systems is an advantage

Company Overview

Amazon is a globally recognized leader in e-commerce, striving to be Earth’s most customer-centric company. With a diverse range of products and services, we are dedicated to making a positive impact on millions of customers worldwide. Our team members are at the heart of our success, and we are committed to fostering a supportive and dynamic work environment where everyone can thrive. Join Amazon and be part of a team that values innovation, customer satisfaction, and continuous growth.

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