Part Time/Flex hours Inside Sales Representative

Keene Door is seeking a Full Time Inside Sales Representative with outstanding customer service skills, and an upbeat and energetic attitude who can grow in the company. This position requires working closely with customers including sending proposals out via Quickbooks, receiving deposits and payments, as well as working with walk in customers. General office duties will also be required, as... well as, answering phone calls and utilizing product and company knowledge to assist callers with questions, concerns, or issues and scheduling sales calls. Keene Door is a well-established, locally owned garage door company located in Keene NH. We seek to create wildly enthusiastic customers while promoting a positive and encouraging work environment that includes paid time off, holidays, Bonus, and medical/dental HRA.

Job Purpose: This person is the primary provider of general customer service and support for both customers and the field staff (service/install technicians and salespeople). This person must have outstanding customer service skills, interpersonal skills, and an upbeat and energetic attitude. Responsibilities include scheduling, customer communication, and inside sales activities. This person must be comfortable working independently as well as in a team-based setting.

Primary Job Functions:
? Answer incoming phone, email, and third-party sales leads to schedule a service / sales call with the appropriate personnel.
? Write up and schedule view sheets for the outside sales team.
? Attend to ?walk in? customers by problem solving customer needs and presenting relevant solutions.
? Generate quotations/estimates via Quick Books.
? Prompt follow up with customers regarding their quote/estimate.
? Be in constant communication with service/install technicians as well as the field sales team.
? Be in communication with vendors regarding delivery dates and order statuses.
? Work with management to ensure that service goals are attained.

Secondary Job Functions:
? Keep the showroom stocked with brochures and other literature.
? Attend any training or trade show meetings as needed.
? Provide general office support to other staff members as required on a project or special needs basis
? File and maintain customer/vendor records and correspondence.

Position Requirements: ? Must have basic knowledge of personal computers, QuickBooks, MS Office, and Windows 10/11 ? Must be able to communicate with customers in a professional and respectful manner in person, over the phone, and via email. ? Must be able to manage, multi-task, and prioritize ? Must have a strong work ethic and attention to detail. ? Must maintain a neat and professional appearance and demeanor ? Must be comfortable working independently as well as in a small group setting. ? Must be comfortable working with a diversity of people and personalities ? Assist in any ad hoc assignments by management.

Job Type: Part-time

Pay: $18.00 - $23.00 per hour

Expected hours: 20 per week

Experience level:
? Under 1 year

Shift:
? Morning shift

Weekly day range:
? Monday to Friday

Work setting:
? In-person
? Office

Ability to Relocate:
? Keene, NH 03431: Relocate before starting work (Required)

Work Location: In person

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