Part-Time Operations Manager (AI, SaaS) - 6-8 Hours per week (Equity-Only)
Our client is a cutting-edge start-up technology company specializing in providing scalable, secure, and efficient solutions for cloud computing and data management. We are at the forefront of cybersecurity and compliance innovation, empowering businesses to leverage the latest advancements in technology to mitigate risk, optimize operations and drive growth. They have played a pivotal role in helping to drive digital transformation initiatives for the payments and settlement, fintech, regtech, central banking, e-commerce, insurance, and online government verticals. With a passion for innovation and a demonstrated history of client achievements across multiple jurisdictions, they have embarked on an exciting shift to digital operational resilience and compliance, fuelled by their commitment to technological innovation.
They offer out-of-the-box next-generation security, efficiency, and compliance solutions by combining AI, decentralized ledger technology, and quantum technologies in... the Financial Services and Insurance sectors.
No need to hire expensive experts and train models. No need to build new infrastructure. Their suite of unique data-driven products, plug right into your environment to enhance cyber security, reduce fraud, and strengthen operational resilience. They help businesses navigate the ever-evolving cybersecurity landscape with confidence. They leverage security-first principles, adaptive frameworks, and breakthrough AI/ML and decentralized solutions to empower organizations to thrive in a world of increasingly complex digital threats and regulations.
They're looking for a collaborative, organised and very proactive Operations Manager who is looking to build on their track record in the rapidly evolving AI and SaaS space. The Operations Manager will contribute to their strategic roadmap, engage valued partners, and be immersed in a collaborative and creative data-driven environment entering one of the fastest-growing global verticals by every metric.
The ideal candidate will be a highly confident, visionary, and energetic Operations Manager with a demonstrated track record in programme management and SaaS experience, who has worked in a fast-paced evolving IT sector. If you enjoy managing the operational elements and have a technical edge, this role could be for you.
Reporting to the COO, you will be responsible for some management reporting, and building strong relationships with leadership, research partners and other key stakeholders; alongside other BAU Operational duties.
This is initially an equity-only, 100% remote, part-time role (6-8 hours).
Responsibilities
? Setting the vision and strategy for the Operations function to support the overall priorities and objectives.
? Develop and communicate Key Brand Objectives and Strategies.
? Ensuring company operations run efficiently and smoothly
? Managing operational process
? Customer focus, ensuring the operational elements are being delivered ensuring customer satisfaction
? Lead and develop the Operational function
? Overseeing day-to-day operations.
? Help enhance and foster a network of strategic partnerships.
? Supporting the recruitment and hiring process to achieve high-quality hires
? Provide input and guidance on workforce planning and reorganizations.
? Support company values and culture.
? Build stakeholder relationships at all levels.
? Work with purpose and deliver fresh ideas with flawless execution.
Requirement
? Experience scaling a tech startup and meeting high-growth objectives.
? Previous experience working as an Operations Manager (or similar role)
? Experience in Programme Management, AI and SaaS.
? Experience working within a fast-paced technical environment
? Experience in working with a remote global team
? Degree and/or relevant professional certifications.
? 5+ years of professional-level experience leading teams through an Operational process and applying tools.
? Experience within a highly regulated sector.
? Operations experience within SaaS, AI and Programme Management
? Excellent with numbers and highly numerical.
? Strong understanding of customer, regional channels, and competitor analysis.
? Strategic problem-solving, well-developed collaboration skills and excellent work ethics
? Someone who inspires and supports others to succeed.
? Experience devising and monitoring KPIs / OKRs
? Understanding product development is desirable but not essential
? Highly proficient with MS Office, Google Suite, and management reporting tools.
On Offer
? Equity-only at this stage. No salary but this could change in the future.
? 100% Remote Working
? Opportunity to work with talented professionals in a dynamic and growing industry.
? A lot of role autonomy and opportunities for professional growth and development
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