Partnership Executive-Client Relationship Management

Description:
? Effectively utilize Project Management skills to manage concurrent efforts in service delivery
? Provides credible process design consulting and procedure documentation across all types of Property Casualty and Employee Benefit Operations
? Act as the primary point of contact in coordinating client communication
? Support Business Development and/or Service Delivery in relevant client meetings and communications
? Identify trends in service delivery to be proactive in client service delivery management
? Develop and deliver both internal and external client Executive Level presentations as needed
? Incorporate Voice of the Client and feedback into improving the client experience
? Seek Win/Win solutions for service delivery which meets the best interest of client and ReSource Pro
? Partners with sales in developing strategic account management plans and revenue growth opportunities

Requirements: ? Bachelor?s degree required; master's preferred ? 10 + years' experience... in P&C and/or Employee Benefits insurance industry either in the MGA/RGA and/or carrier space ? 10+ years' in a customer facing role ? 5+ years' in an operational leadership role ? Experience in leading change management and planning cultural transformations ? Extremely high degree of professionalism with the ability to relate to professionals at all levels ? Confident public speaking skills ? Ability to foster collaboration with multiple stakeholders across different countries, time zones, and business areas ? Escalation and conflict management skills

Benefits:
? 100% paid employee health insurance on Day 1
? Eligible for all medical, dental, and vision benefits on Day 1
? Remote & Hybrid work available.
? 401k with employer match, vested on Day 1
? Generous PTO plan with paid holidays + floating holidays
? Development and growth opportunities
? Comprehensive wellness program and prioritization of employee health
? Fun and teamwork-oriented work environment

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