Passenger Service Representative

Remote, USA Full-time Posted 2025-03-08

Job Title: Passenger Service Representative


Job Summary


We are seeking a dedicated and enthusiastic Passenger Service Representative to join our team at Delta Airlines. This is a part-time position with flexible working hours, typically under 4 hours per shift. The hourly wage starts at $18, with opportunities for performance-based increases. Located in [State], this role offers valuable benefits including Health and Dental insurance, Paid Training, and Paid Vacations.


Job Description


As a Passenger Service Representative, you will be the face of Delta Airlines, ensuring a seamless travel experience for our passengers. You will assist customers with check-in, boarding, and any inquiries they may have, providing exceptional customer service in a fast-paced environment.


Responsibilities


– Greet and assist passengers during check-in and boarding processes


– Address passenger inquiries and resolve issues related to flight schedules, luggage, and ticketing


– Maintain a professional demeanor while handling high-pressure situations


– Ensure compliance with safety and security regulations


– Collaborate with team members to provide efficient and effective service


– Perform administrative tasks related to passenger service operations


Requirements


– Strong communication and interpersonal skills


– Ability to work in a fast-paced environment


– Customer service experience preferred


– Basic computer skills and familiarity with airline systems is a plus


– Must be able to work flexible hours, including weekends and holidays


Benefits


– Health and Dental Insurance


– Paid Training


– Paid Vacations


– 401(k) Retirement Plan with Company Match


– Travel Discounts for employees and their families


Educational Qualifications


– High School diploma or equivalent is required


– Additional certifications in customer service or hospitality are a plus


Experience


– Previous experience in customer service, hospitality, or airline operations is preferred but not mandatory


Company Overview


Delta Airlines is a leader in the airline industry, known for our commitment to providing an exceptional travel experience. With a focus on safety, innovation, and customer satisfaction, we strive to create a diverse and inclusive workplace. Join us and be a part of our mission to connect the world and bring people together.


If you are passionate about providing outstanding service and want to grow your career with a reputable airline, we encourage you to apply today!

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