Patient Accounts Representative (Remote after Training) - Hiring Now

Remote, USA Full-time Posted 2025-03-08

About the Position: Join our dynamic team at TeamHealth as a Patient Accounts Representative. This role offers the unique opportunity to work remotely after completing an initial training period. As a key member of our billing and accounts team, you will play a crucial role in managing patient accounts, ensuring accurate billing, and providing exceptional customer service.

Key Responsibilities:

Account Management: Handle patient accounts, including billing, payments, and account adjustments.
Billing Inquiries: Respond to patient and insurance company inquiries regarding account balances and billing statements.
Payment Processing: Post payments to patient accounts and reconcile discrepancies promptly.
Insurance Coordination: Verify insurance information and coordinate with insurance companies to resolve billing issues.
Compliance: Ensure compliance with all federal, state, and company policies related to patient accounts and billing.
Customer Service: Provide excellent service to patients by answering their questions and resolving issues related to their accounts.

Qualifications:

Education: High school diploma or equivalent; Associate's degree in business or a related field preferred.
Experience: Minimum of 2 years of experience in medical billing, patient accounts, or a related field.
Skills:

Strong communication skills, both written and verbal.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Knowledge of medical billing software and EHR systems.
Excellent organizational and time-management skills.

Certifications: Certification in Medical Billing or Coding is a plus but not required.

Benefits:

Competitive Salary: We offer a market-competitive salary package.
Remote Work: Enjoy the flexibility of working from home after training.
Health Insurance: Comprehensive health, dental, and vision insurance.
Retirement Plan: 401(k) with company match.
Paid Time Off: Generous PTO policy to support work-life balance.
Professional Development: Opportunities for ongoing training and career growth.

About TeamHealth: TeamHealth is a leading healthcare organization that specializes in the management and staffing of healthcare services. With a strong commitment to patient care, we provide high-quality service across a wide range of healthcare settings. Our team-oriented culture fosters collaboration and continuous improvement, making TeamHealth an exceptional place to work.

What Our Alumni Say About TeamHealth: Frequently Asked Questions:

1. What is the training period like? The training period lasts approximately 4-6 weeks, during which you will receive comprehensive training on our systems, processes, and patient accounts management.

2. When will I be eligible to work remotely? You will be eligible to work remotely after successfully completing the training period and demonstrating proficiency in the role.

3. What are the working hours for this position? The standard working hours are 8:00 AM to 5:00 PM, Monday through Friday, with some flexibility based on workload and time zone considerations.

4. Is there an opportunity for career advancement? Yes, TeamHealth values employee growth and offers numerous opportunities for career advancement, including professional development programs and internal promotions.

5. What support will I receive while working remotely? You will have access to a dedicated support team, regular check-ins with your manager, and ongoing training resources to ensure you remain connected and supported.

Join TeamHealth and become a vital part of our mission to deliver exceptional patient care. Apply today to take the first step in your rewarding career as a Patient Accounts Representative!

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