Procurement Programs (contract)
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the... world in a more authentic, connected way.
Airbnb was born with a creative spirit, and it?s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:
? Our community is based on connection and belonging.
? Our creativity allows us to imagine new possibilities for people.
? Our responsibility is to all of our stakeholders.
? It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.
The Location: Remote
Overview
Lead the implementation of an AI chatbot specifically designed for enhancing our procurement processes. This role involves close collaboration with key internal partners including the Procurement Programs team, Finance Technology (FTG) team, and Integrations team, as well as external partnership with our chosen supplier.
Responsibilities
Project Leadership: Take charge of the AI chatbot project from conception through to successful implementation, ensuring it is delivered on time, within scope, and on budget.
Stakeholder Management: Act as the primary point of contact for all project-related communications, effectively managing relationships with internal teams (Procurement Programs, FTG, Integrations) and the external supplier, to ensure alignment and project success.
Strategy Development: Collaborate with procurement leadership to define and articulate project goals and strategies that align with organizational objectives.
Technical Oversight: Coordinate with the FTG and Integrations teams to ensure the AI chatbot?s seamless integration with existing systems and platforms, addressing any technical challenges that arise.
Supplier Coordination: Manage the relationship with supplier, ensuring they are aligned with the project?s goals, timelines, and quality standards.
Risk Management: Proactively identify potential project risks, developing and implementing mitigation strategies to minimize impact on the project timeline and outcomes.
Success Management: Develop success metrics and reporting to measure success of chatbot interactions with employees. Partner with internal teams and supplier to continuously evolve bot performance.
Reporting: Compile and send out weekly updates to senior leadership, providing clear insights into project progress, achievements, and any necessary course corrections.
Requirements:
5 plus years of experience in similar role with similar responsibilities of implementation and procurement
Education:
Bachelor's degree
Belonging & Accommodations:
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.
Pay Rate Range: $85-$100/hour.
Benefits: Medical, Dental, Vision, 401K
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