Project Hire/Internal Assignment Lead Technical Project Manager

Remote, USA Full-time Posted 2025-03-08

?We Power the Magic!? That?s our motto at Disney Parks, Experiences and Products Technology & Digital. Our team creates world-class immersive digital experiences for the Company?s premier vacation brands including Disney?s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

The Technology & Digital team is responsible for the end-to-end digital... and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience and Hey, Disney!

The Lead Technical Program/Project Manager will identify, plan and coordinate a set of related projects within a program, to manage their interdependencies in support of specific business strategies across the Commerce Technology Portfolio and Program. This role sits with the 3PO Team which is responsible for program/project technical project management, project financial management, and program strategy, partnering with Technology, Product, and Design to plan and deliver against our strategic objectives.

This is a 24 month Project Hire/Internal Assignment and is a hybrid role that sits in Orlando, FL.

Primary Responsibilities

Drives Program/Project deliverables
? Develops strategic planning and prioritization for S/VP portfolios with their leader(s) and Finance; establishes and refines deliverables for key finance milestones (Long Term Plan, Annual Capital Plan, Annual Operating Plan)
? Facilitates evaluation and alignment on the delivery of rationalized and prioritized S/VP program input to forecasts in alignment with key parameters (financial targets, ramp-up plans, project priorities etc.)
? Identifies risks and opportunities, taking a proactive approach to problem solve; shares reporting & insights with a point of view to make actionable recommendations to Executives on behalf of the Portfolio & Program Strategy team.
? Produces monthly expense and capital forecasts, roll-up each forecast by line of business for submission to Finance and/or other business leaders.
? Researches and provides cause of change for variances; delivers monthly/quarterly financial & portfolio updates.
? Maintains a continuous view of resource demand and capacity across the program; proactively partner with Tech & Digital leadership to plan for leveled resource allocation across development and sustainment activities.
? Ability to liaison / translate financials and objectives for T&D leaders, business partners, Finance, Sourcing & Procurement, etc. to tell the ?story? behind the numbers.
? Recommends prioritization and rationalization decision-making with leaders.
? Fosters & evolves partnerships and communication with leaders, Finance, and other related teams to collaborate across the projects for deliverables.
? Establishes & maintains an area?s Technology and Digital roadmap, partnering with the area leaders. Engages with a diverse set of team members and executive partners to gain an understanding of business strategies and align with Technology solutions.
? Partners with Technology & Digital leaders on product capabilities, understanding uncommitted and/or committed value

Undertakes program/project planning
? Identifies, plans, and coordinates a set of related projects within a program, to manage their interdependencies in support of specific business strategies
? Develops and implements long-term goals and objectives to achieve the successful outcome of the program
? Participates in the annual budgeting and operating plan to support the program
? Build strong business relationships in order to define strategic plans and product roadmaps

Manages execution of program/project
? Coordinates and facilitates delivery of program objectives
? Ensures timely completion of tasks, maintaining program schedule and target dates
? Leads and directs high-priority matrix projects, which often require considerable resources and high levels of functional integration and interaction with project sponsors and teams
? Conducts program meetings at leadership and/or executive director levels
? Develops and manages a project change control process as needed to ensure project team operates within the scope of change approval process
? Provides input and feedback to program team members
? Identifies and evaluates the risks associated with program activities and takes appropriate action to mitigate the risks
? Continually reviews available resources to maintain first-hand knowledge of where resources can be best allocated; reevaluates current resources to determine project resource surplus and shortfalls

Prepares and executes program/project communication
? Ensures all program/project stakeholders receive orientation and appropriate training in accordance with organizational standards
? Communicates with clients and other stakeholders to gain support for the program or specific projects, and to solicit input to improve the program
? Liaises with managers to ensure the effective and efficient program delivery
? Conducts regular program/project status meetings with all stakeholders, keeping the stakeholder?s needs and requirements continuously in view
? Works collaboratively with development staff and support staff to maintain thorough knowledge of capabilities, and to ensure precise communications between project teams and stakeholders
? Creates program presentations and reports for executive leadership, program sponsors and stakeholders

Skills, Knowledge, Experience, Education, Licensure

Required Qualifications & Skills
? 7+ years of Program/Project management experience (such as: Project Lead, SCRUM Master, Agile Coach) working with technical teams developing enterprise class solutions
? Technical project management expertise for a global or national brand(s), working closely with technology, creative and user experience teams
? Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery
? Ability to understand architectural and technical aspects of projects
? Excellent organizational, communication (written and verbal) and time management skills with attention to detail
? Experience with Agile Application Lifecycle Management and development tools like JIRA, Confluence Wiki
? Understanding of Agile technical practices, DevOps and testing concepts (CI/CD, TDD)
? Experience in coaching and mentoring teams on project management practices including Agile, Lean, Kanban, Waterfall
? Experience with budget tracking and complex cost-benefit analysis
? Experience managing and prioritizing projects within the program and working seamlessly with various teams and stakeholders in a matrix organization
? Experience working in a team-oriented, collaborative environment
? Ability to influence negotiations to achieve a favor outcome for both parties.
? Demonstrated analysis/assessment capabilities; Self-motivated and dedicated to performing above expectations.
? Demonstrated ability to drive complex forecasts & capacity plans and to effectively communicate risks and dependencies to leaders and business partners.

Preferred Qualifications
? Technical project management experience in software development
? Project Management Professional (PMP) Certification
? Agile Certifications (CSM; ACP; CSPO; SAFe; LeSS)

Education
? Bachelor's degree in Information Technology, Business or related field and 7+ years of Program/Project management experience (such as: Project Lead, SCRUM Master, Agile Coach) working with technical teams developing enterprise class solutions
? Or Master?s Degree in Information Technology, Business or related field. and 5+ years of Program/Project management experience (such as: Project Lead, SCRUM Master, Agile Coach) working with technical teams developing enterprise class solutions

#DISNEYTECH

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