PT Customer Service Representative - Work From Home

Employer Industry: Customer Support Services

Why Consider This Job Opportunity...
? Competitive pay
? Opportunity for career advancement and growth within the organization
? Work remotely from anywhere within the U.S.
? Supportive and collaborative work environment
? Chance to make a positive impact on customer satisfaction and experience

What To Expect (Job Responsibilities)
? Respond to customer queries in a timely and accurate manner via phone, email, or chat
? Identify customer needs and assist them in utilizing specific features
? Analyze and report product malfunctions
? Update internal CRM with information about technical issues and discussions with customers
? Monitor customer complaints on social media and reach out to provide assistance

What Is Required (Qualifications)
? Must be available and punctual for scheduled work shifts
? Exceptional phone and listening skills
? Exceptional written and verbal communication skills
? Ability to analyze technical issues effectively
? Experience in customer service roles

How To Stand Out (Preferred Qualifications)
? Experience with CRM systems
? Familiarity with social media platforms for customer support
? Background in technical support or related field

#CustomerSupport #RemoteWork #CareerOpportunity #CompetitivePay #CustomerSatisfaction

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