PT Customer Service Representative (Work From Home)

Employer Industry: Customer Support Services

Why consider this job opportunity:
• Competitive pay
• Fully remote position, offering flexibility to work from anywhere in the U.S.
• Opportunity to support a dynamic team and contribute to various projects
• Engaging work environment with regular team check-ins and meetings
• Chance to develop skills in document organization and client coordination

What to Expect (Job Responsibilities):
• Answer and filter emails while providing support to the team
• Manage incoming support tickets from clients and provide timely email updates
• Coordinate appointments with clients and prospects using Google Calendar
• Organize documents in Google Drive and create Google spreadsheets
• Assist the episode production team as needed

What is Required (Qualifications):
• Must be available and punctual for scheduled work shifts
• Strong attention to detail in managing tasks and communication
• Proficiency in using Google Workspace, including Google Calendar, Drive, and Spreadsheets
• Excellent written communication skills for email correspondence
• Ability to work collaboratively in a remote team environment

How to Stand Out (Preferred Qualifications):
• Previous experience in customer service or support roles
• Familiarity with ticketing systems for managing client inquiries
• Experience with project coordination or scheduling
• Knowledge of episode production processes or media production

#CustomerSupport #RemoteWork #CareerOpportunity #CompetitivePay #TeamCollaboration

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