Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)

Employer Industry: Healthcare Services

Why Consider This Job Opportunity...
? Flexible schedule with the option to work remotely, in-person, or hybrid
? Opportunity for career advancement within the organization
? Supportive work environment focused on customer service excellence
? Engage with a dynamic team handling a high volume of calls
? Contribute to the accuracy of registration processes impacting the revenue cycle

What To Expect (Job Responsibilities)
? Process a wide range of registration functions related to patient encounters and provider scheduling
? Handle 60-100 calls per day, ensuring effective communication with patients
? Maintain department standard audit error rates and not ready time of 25% or less
? Schedule appointments accurately for the assigned queue while providing exceptional customer service
? Adhere to the employer's attendance policy

What Is Required (Qualifications)
? High school diploma or equivalent
? 1-2 years of experience in a service-related field
? Ability to manage a high volume of phone calls effectively
? Strong attention to detail in registration processes
? Commitment to maintaining customer service excellence

How To Stand Out (Preferred Qualifications)
? Previous experience in a healthcare or related service environment
? Familiarity with registration processes and revenue cycle management
? Strong organizational skills to manage scheduling efficiently
? Excellent interpersonal and communication skills

#HealthcareServices #CustomerService #FlexibleWork #CareerGrowth #TeamSupport

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