Remote --- Automotive Customer Service Representative

Employer Industry: Business Process Outsourcing

Why Consider this Job Opportunity...
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Employee wellness and engagement programs
• Opportunity for career advancement and growth within the organization
• Supportive and engaging work environment
• Chance to interact with people from diverse backgrounds

What to Expect (Job Responsibilities):
• Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
• Calmly attempt to resolve and de-escalate any issues
• Track all call related information for auditing and reporting purposes
• Provide feedback on call issues
• Upsell if required

What is Required (Qualifications):
• Ability to work remotely in a virtual team environment
• 6 months Customer service experience preferred
• Over 18 years of age
• Ability to type 25 wpm
• High School Graduate or GED

How to Stand Out (Preferred Qualifications):
• Logical problem-solving skills
• Ability to navigate Windows operating systems
• Organization and work prioritization skills
• Proven oral & written communication skills
• Comfort with desktop computer system

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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