Remote Chat Support Agent
Remote, USA
Full-time
Posted 2025-05-04
Summary:
We are seeking a Remote Chat Support Agent to join our team at Eastern National. As a Remote Chat Support Agent, you will be responsible for providing excellent customer service through online chat support. This is a remote position, allowing you to work from the comfort of your own home. Responsibilities: ? Respond to customer inquiries and provide support through online chat ? Assist customers with product information, troubleshooting, and order processing ? Resolve customer complaints and escalate issues as needed ? Maintain accurate records of customer interactions and transactions ? Collaborate with team members to improve customer service processes Qualifications: ? Excellent written communication skills ? Strong problem-solving abilities ? Ability to work independently and manage time effectively ? Comfortable using online chat platforms and other customer support tools Skills: ? Proficient in typing and multitasking ? Empathetic and patient when dealing with customers ? Attention to detail and accuracy ? Ability to adapt to changing customer needs
If you are a self-motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Remote Chat Support Agent!
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