Remote CSR - Customer Service Representative

Remote, USA Full-time Posted 2025-03-08

Shift: Must be available between 7am-10pm, 5 days a week including at least 1 weekend.
? *REMOTE POSITION
...
Pay: $17/hr
? Excellent written and verbal customer service experience
? Microsoft Outlook
? Will be answering phone calls and emails
? Must pick up equipment that is provided in Coppell facility

Key Roles & Responsibilities: ? Provide Outstanding Customer Support: Assist customers via phone, email, and live chat, ensuring a seamless experience across all communication channels. Work with our Core Values in mind and represent the company well. ? Resolve Customer Issues: Troubleshoot and resolve product or service-related issues, collaborating with other teams when necessary to deliver timely solutions. ? De-escalate Concerns: Handle customer complaints and concerns with empathy and professionalism, turning negative situations into positive outcomes. ? Uphold Company Values: Represent the company with integrity and commitment to our Core Values in every customer interaction. ? Contribute to Continuous Improvement: Provide feedback to management on recurring issues and customer pain points, helping to improve processes and the overall customer experience.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:
? Dental insurance
? Health insurance
? Vision insurance

Shift:
? Day shift

Work Location: Remote

Apply Job!

Similar Remote Jobs

Remote CSR - Customer Service Representative

Posted on: 04-09-2024 00:00

WFH Live Chat Support (Entry Level)

Posted on: 04-09-2024 00:00

Remote Travel Advisor (Disney Travel Agent)

Posted on: 04-09-2024 00:00

Cloverleaf Developer :: Remote :: Fulltime

Posted on: 04-09-2024 00:00

Apple Home Advisor Jobs (Customer Support)

Posted on: 04-09-2024 00:00

Data Entry Jobs From Home Freelance

Posted on: 04-09-2024 00:00

Jr. Data Analyst / Full-time (Remote)

Posted on: 04-09-2024 00:00

Egg Packer/Stacker - 1st shift

Posted on: 07-12-2024 04:21

Business Analyst, Senior | REMOTE

Posted on: 07-08-2024 00:00

Experienced, Multi-Client Bookkeeper - Remote

Posted on: 24-01-2025 04:52