Remote Customer Service Call Center Representative 2nd Shift

Do you enjoy customer service, solving problems and helping people? How would you like to work with one of the nation's best companies to work for? We can open the door for you! We are one of the largest national staffing firms and we are currently seeking candidates for an Inbound customer service call center position.
This company is a growing organization that wishes to bring on those... individuals who want to thrive and grow in a flexible, dynamic environment! If you feel you are one of these individuals and have a desire to work for a rapidly growing call center in Cleveland ,OH please apply to this position we would love to speak to you.
REQUIRED: You will need to supply your own computer and internet. Below are the computer and schedule requirements that are needed.
??Processor: i5 Core Processor OR 4000 Benchmark Score (review benchmark score at https://www.cpubenchmark.net/
??Memory: At least 12GB RAM
??Two Monitors
??USB or Wireless Headset
??External Mouse
??Webcam
??Constant Ethernet Connection
We Offer: Call Center Customer Service
??Immediate Openings!!
??2nd Shifts Available
??Pay: $13/HOUR paid weekly
??Training -- Paid, fast-paced virtual classroom training.
??Quick advancement opportunity with our rapid growth!
??Full Benefits including Medical and Dental
??Ability to work a 3 weekday/2 weekend day schedule
Your specific duties will include: Call Center Customer Service
??Support intake and dispatch emergency road service calls to truckers that call in
??Handle escalated issues from the tire service centers
??Answer calls from customers who have broken down and work to locate a service provider in the area
??Inputting relevant call information into PC. Processing new sales orders or upgrading panel type
??Transferring calls to other departments/call centers if customer require.
Skills required: Call Center Customer Service
??High School Diploma or GED
??Ability to move fast, fix problems, and be nice
??Exceptional written and verbal communication skills in the English language.
??Work from home experience preferred.
??History of great attendance
??Must be highly organized and able to follow-through
??PC familiarity and proficient typing skills
??Ability to navigate through several web applications simultaneously.
??Strong technical skills.
??Must be articulate and professional
??Successfully pass a criminal background, drug screen, and employment verification.
????ur Company is committed to equal opportunity principles.??IND-PGH
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
??401(k)
??401(k) matching
??Dental insurance
??Flexible schedule
??Flexible spending account
??Health insurance
??Life insurance
??Paid time off
??Professional development assistance
??Retirement plan
??Vision insurance
Schedule:
??8 hour shift
??Overtime
Work Location: Remote

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