Remote Customer Service/Data Entry Representative

Job Summary

Job Type: Full-Time...

Salary: $20 / Hour

Working Hours: Flexible Schedule

Company: American Express

Location: Remote

Benefits: Health, Dental, Paid Training, Paid Vacations

Job Description

American Express is seeking a proactive, organized, and customer-focused individual to join our team as a Remote Customer Service/Data Entry Representative. In this role, you will be responsible for providing exceptional customer service while accurately inputting and maintaining customer data. You will interact with customers via phone, email, and chat to address their inquiries, resolve issues, and ensure a positive customer experience. This is a fantastic opportunity for individuals who are detail-oriented, enjoy helping others, and are looking for the flexibility of remote work.

As a Remote Customer Service/Data Entry Representative, you will work closely with other team members and departments to ensure that customer data is accurate and up-to-date. You will be expected to handle sensitive information with the utmost confidentiality and adhere to data protection policies. Your ability to communicate effectively and professionally with customers will be key to your success in this role.

We offer a flexible schedule, competitive salary, and a comprehensive benefits package that includes health and dental insurance, paid training, and paid vacations. Join our team and become part of a company that values your contributions and supports your professional growth.

Requirements
? High school diploma or equivalent
? Excellent communication skills, both written and verbal
? Strong attention to detail and accuracy
? Ability to work independently and manage time effectively
? Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
? Previous customer service experience preferred
? Reliable internet connection and a quiet workspace

Responsibilities
? Respond to customer inquiries via phone, email, and chat
? Accurately input and update customer data in our systems
? Resolve customer issues in a timely and professional manner
? Maintain confidentiality and security of customer information
? Collaborate with other departments to resolve customer issues
? Meet performance metrics and targets for customer service and data entry
? Participate in training and development programs

Benefits
? Health Insurance
? Dental Insurance
? Paid Training
? Paid Vacations
? Flexible Schedule
? Remote Work Opportunity

Educational Qualifications

A high school diploma or equivalent is required for this position. Additional certifications in customer service or data entry are a plus.

Experience

Previous experience in customer service or data entry is preferred but not required. We provide comprehensive training to ensure your success in this role.

Company Overview

American Express is a leading global payments company, providing customers with access to products, insights, and experiences that enrich lives and build business success. With a commitment to delivering exceptional customer service, we are dedicated to creating a diverse and inclusive work environment where our employees can thrive. Join our team and help us continue to innovate and drive positive change in the financial services industry.

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