Remote Customer Service Representative *Delaware Residents Only* - $18.50 | WFH

Job Title: Remote Customer Service Representative (Delaware Residents Only)

Job Overview...

Are you a Delaware resident eager to advance your career in a remote Customer Service position? We have a compelling opportunity for you to join our dynamic team at one of the fastest-growing HVAC companies in the East Coast. If you excel in a remote work setting and possess outstanding customer service abilities, we invite you to apply.

Key Responsibilities
? Handle incoming calls from both current and prospective customers
? Update client accounts and organize service appointments for HVAC technicians
? Provide technicians with comprehensive notes regarding scheduled services
? Assist with dispatch updates and scheduling in-home services
? Process payments, manage refunds, and resolve minor escalations
? Promote special offers and promotions to customers

Required Skills
? Personable and outgoing demeanor
? Exceptional communication skills
? Strong commitment to delivering high-quality service
? Ability to thrive in a remote work environment

Qualifications
? Willingness to complete pre-employment screening, including drug testing and background checks
? Previous experience in customer service is preferred but not mandatory

Career Growth Opportunities

We are dedicated to your professional development. Join our team and take advantage of opportunities to enhance your skills and advance in your career within our rapidly expanding company.

Compensation And Benefits
? Pay Rate: $18.50/hour
? Performance-based bonuses and overtime opportunities available after an introductory period
? Comprehensive benefits package, including Paid Time Off (PTO) and 401(k)
? Full-time schedule with a variety of shift options to accommodate your lifestyle

Why Join Us

By becoming a part of our team, you will experience a supportive work culture that values teamwork and individual contributions. We encourage you to apply today and take the next step in your career with us!

Employment Type: Full-Time

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