Remote Customer Service Specialist
We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.
Responsibilities...
Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising with colleagues or managers to find the best solutions to customers? issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Maintaining a polite, helpful, and professional manner at all times.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Familiarizing yourself with new products and services as they are introduced.
Providing training to new customer service agents.
Respecting client confidentiality at all times
Similar Remote Jobs
Remote Customer Service Specialist
Posted on: 05-09-2024 00:00
Online Special Education Teacher
Posted on: 05-09-2024 00:00
Entry level sales representative
Posted on: 05-09-2024 00:00
Remote Customer Travel Support
Posted on: 05-09-2024 00:00
Disney Vacation Specialist (Remote)
Posted on: 05-09-2024 00:00
REMOTE Call Center Representative
Posted on: 05-09-2024 00:00
Entry Level Customer Service
Posted on: 05-09-2024 00:00
Remote Customer Support Specialist
Posted on: 05-09-2024 00:00
Call Center Representative (Remote)
Posted on: 05-09-2024 00:00
Entry-Level Data Entry Specialist
Posted on: 05-09-2024 00:00
Mail Package Sorter
Posted on: 02-01-2025 03:58
Senior Director, Safety and Security - Eastern Region
Posted on: 28-01-2025 06:22
Manager, Aircraft Network Security Program (ANSP)
Posted on: 06-10-2024 00:00
Remote Sales Job: Be Your Own Boss, Earn More
Posted on: 20-01-2025 00:00
Interim Controller ? Financial Consolidation Specialist (Part-Time, Remote US) (freelance)
Posted on: 30-11-2024 09:46
Manager, Strategy & Operations - DashPass Customer Experience
Posted on: 27-02-2025 00:00
Data Entry Night Shift Jobs (Remote)
Posted on: 16-11-2024 00:00
Jobs Near Me Hiring Immediately Remote Work as a Remote Chat Support Agent Earning 25-35/hr
Posted on: 27-02-2025 00:00
Remote Front Desk Receptionist
Posted on: 24-01-2025 00:00
Amazon Flex Delivery ? Cincinnati, OH
Posted on: 23-02-2025 00:00