Remote Front Desk Assistant/Operations Admin | WFH

Job Title: Operations Admin/Front Desk Assistant - Remote

Job Overview

We are on the lookout for a motivated and approachable Operations Admin/Front Desk Assistant to become an integral part of our team. This position is ideal for an individual who excels in multitasking and flourishes in a friendly and engaging atmosphere. Serving as the initial point of contact for our organization, you will deliver essential administrative and business development assistance, playing a pivotal role in our operations. If you possess strong technical skills and are well-versed in software tools such as Microsoft Office, CRMs, and digital media platforms, we welcome your application.

Key Responsibilities
? Greet and assist clients, candidates, and visitors in a warm and professional manner.
? Facilitate visitor entry and guide individuals to meeting rooms or relevant contacts.
? Manage incoming calls, addressing inquiries and carrying out employment verifications.
? Provide general office assistance and address office-related questions.
? Organize lunch orders and distribution for meetings and special events.
? Handle the receipt and distribution of mail and packages, as well as assist with shipping needs.
? Ensure the front office area is neat, organized, and fully stocked.
? Support the preparation and updating of candidate resumes for client presentations.
? Maintain and regularly update the CRM for effective tracking of leads, contacts, and transactions.
? Assist with the management of candidate applications within the ATS when necessary.
? Organize and maintain both physical and digital documentation.
? Prepare documents for client meetings, proposals, and presentations.
? Schedule follow-ups and meetings to support the business development efforts.
? Assist in the preparation and formatting of Statements of Work (SOWs).
? Contribute to planning and executing company events, including client meetings and webinars.
? Collaborate with the marketing team to produce promotional materials and manage event logistics.
? Develop digital content, including flyers, social media graphics, and other marketing materials.
? Maintain the ?Wall of Fame? that showcases company achievements and milestones.
? Oversee thank-you notes and gifts for clients to foster positive relationships.
? Coordinate communication with plant service providers and manage plant care.
? Ensure conference rooms are well-maintained and adequately supplied.
? Monitor office supplies and manage printer inventory.
? Conduct daily cleanliness checks of the office and address any cleanliness concerns.

Required Skills
? Exceptional hospitality and interpersonal skills to cultivate a welcoming environment.
? Strong organizational and administrative skills, enabling effective multitasking and attention to detail.
? Proficient communication abilities for both client and internal interactions.
? Competence in Microsoft Office and the capacity to learn new software quickly.
? Collaborative mindset to work effectively across teams.
? Proactive approach to identify office needs and propose improvements.

Qualifications
? A high school diploma or equivalent is required; a Bachelor's degree is preferred.
? Proven experience in an administrative or front desk capacity is essential.
? Strong focus on customer service and experience in client-facing roles.

Company Culture And Values

We are a reputable software consulting firm based in Indianapolis, Indiana, dedicated to serving our clients with excellence and integrity. Our core values emphasize the importance of people, the pursuit of excellence in our work, and the unwavering commitment to ethical practices. We take pride in prioritizing employee satisfaction and fostering a supportive work environment.

Why Join Us?
? Enjoy a balanced work/life arrangement with a dedicated 40-hour work week.
? Benefit from being part of a top-rated employer in Indiana for over 13 years.
? Experience a culture of growth, where your contributions are valued and recognized.

Employment Type: Full-Time

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