Remote Insurance Rep at Home - Entry-Level

The SMS Agency is a leading provider of insurance solutions, dedicated to simplifying the process of securing coverage for our clients. We value innovation, collaboration, and exceptional customer service. As a Remote Insurance Representative, you'll be part of a supportive team focused on your professional growth while helping clients protect what matters most.

Position Overview:
We are looking for motivated, detail-oriented individuals to join our team as Remote Insurance Representatives. This is an entry-level role, and comprehensive training will be provided. In this position, you?ll work from the comfort of your home, assisting clients with their insurance needs and delivering top-notch service.

Key Responsibilities:

Respond to client inquiries via phone, email, or chat in a professional and empathetic manner.
Help customers understand and select the insurance plans that best suit their needs.
Maintain accurate, up-to-date client records in our CRM system.
Follow up with potential leads and existing clients to ensure satisfaction and resolve concerns.
Meet or exceed performance goals, including customer satisfaction and sales targets.

What We Offer:

Paid, comprehensive training to ensure your success.
Flexible work hours, promoting a healthy work-life balance.
Competitive entry-level compensation with performance-based incentives.
Opportunities for career advancement within The SMS Agency.
A collaborative, inclusive, and supportive remote work environment.

Requirements:

High school diploma or equivalent; a college degree is a plus.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to quickly learn and adapt to new systems and processes.
Proficiency in basic computer skills; familiarity with CRM software is a plus.
Previous experience in customer service or sales is advantageous but not required.

Why Join Us?
At The SMS Agency, we are committed to supporting your growth and empowering you to achieve your full potential. Whether you're starting your career or looking for a fulfilling role in a dynamic industry, we?re here to help you succeed.

How to Apply:
Submit your resume and a brief cover letter outlining your interest in the position to Apply. Applications are reviewed on a rolling basis.