Remote Live Chat Representative

Job Description:

We are currently seeking a Remote Live Chat Representative to join our team at Ryder System in Phoenix, Arizona. As a part-time entry-level position, this role will involve providing exceptional customer service through live chat support for our clients. The ideal candidate will have at least 1 year of experience in a customer service role, possess strong communication skills... and be able to work well under pressure.

Responsibilities:
• Respond to customer inquiries and provide information regarding products and services through live chat
• Resolve customer issues and complaints in a prompt and professional manner
• Collaborate with team members to ensure consistent and high-quality customer service
• Document customer interactions and maintain accurate records
• Stay up-to-date on product knowledge and company policies
• Meet or exceed performance goals and metrics set by the company

Requirements:
• Driven and adaptable personality traits
• Strong decision-making and leadership soft skills
• Excellent verbal and written communication skills
• Ability to multitask and work efficiently in a fast-paced environment
• Proficiency in typing and computer skills
• Availability to work part-time hours, including weekends and evenings

Benefits:
• Dental insurance
• Paid overtime
• Remote work flexibility

Working Environment:
At Ryder System, we encourage a culture of ongoing learning and development for personal and professional growth. Our team members have access to training opportunities and resources to enhance their skills and advance their careers.

Equal Opportunity Statement:
Ryder System is an equal opportunity employer and is committed to providing a diverse, inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to their individual backgrounds.

Deadline to apply: July 20, 2024

Join our team and become a valuable member of our customer service department as a Remote Live Chat Representative at Ryder System!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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