Remote- Luxury Call Center Representative

Employer Industry: Luxury Hospitality

Why Consider This Job Opportunity...
? Competitive salary with benefits including health, dental, vision, life, and disability insurance
? Opportunity for career growth and development in a fulfilling workplace that values continuous learning
? Competitive paid time off (PTO) offering and 401(k) plan
? Embrace a culture that embraces diversity and values the ideas of all employees
? Robust benefits package for Full-time employees

What To Expect (Job Responsibilities)
? Provide unparalleled luxury service to guests
? Handle transactions with finesse, booking appointments for spa, salon, and fitness services
? Address guest inquiries with courtesy and resolve concerns efficiently
? Exceed sales goals and objectives by incorporating upgrades and additional services
? Maintain knowledge of products, services, and promotions, and assist in training new colleagues

What Is Required (Qualifications)
? Prior experience in a luxury call center setting
? Demonstrated customer service prowess in a 5-star hotel property
? Proficiency in MS Office applications
? Excellent verbal and written communication skills
? High school diploma or GED

How To Stand Out (Preferred Qualifications)
? Experience in a luxury call center setting
? Ability to transcend guest expectations
? Innovative problem-solving skills
? Proficient in multitasking in a fast-paced environment
? Meticulous attention to detail

#LuxuryHospitality #CareerGrowth #CompetitivePay #EmployeeBenefits #CustomerService

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