Remote Office Assistant

## Job SummaryWe are seeking a detail-oriented Office Assistant to join our team. The ideal candidate will provide administrative support and ensure efficient office operations...## Duties
• Efficiently handle calls from patients, providers, and vendors, ensuring all inquiries are managed professionally and promptly.
• Manage patient appointments within the Athenahealth EMR, coordinate with providers, and maintain an organized schedule.
• Process and obtain necessary authorizations for procedures and treatments.
• Verify patient eligibility and benefits for various insurance plans.
• Prepare and pre-chart insurance and administrative documentation ahead of patient visits.
• Handle patient payments, process collections, and manage payment plans and refunds.

• Process requests for medical records and ensure accurate data entry and maintenance.

• Maintain accurate and up-to-date patient and administrative records.

• Provide additional administrative support as required to ensure efficient practice operations.

## Skills
• Previous experience in a medical office or similar administrative role preferred.

• Proficiency with Athenahealth EMR or willingness to learn and utilize the system.

• Excellent communication and customer service skills.

• Strong organizational skills and attention to detail.

• Ability to handle sensitive information with confidentiality.

• Competence in managing multiple tasks and priorities.

• Working knowledge and understanding of reading patients' explanation of benefits statements for the purpose of payment collections is required.

• Experience with insurance verification, referral verification, and and customer service will strengthen the application.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40.00 per week

Benefits:
? Dental insurance
? Paid time off
? Vision insurance

Schedule:
? 8 hour shift
? Day shift

Experience:
? Customer service: 1 year (Preferred)

Work Location: Remote